UK Deliveries

We currently deliver to the UK only, with an estimated delivery time of 5-7 business days from the dispatched date.

• Standard Delivery (£5.95) – Orders are dispatched within 2 business days, with delivery expected within 5-7 business days from the dispatched date.
  Important Notes
• Deliveries are handled by Royal Mail, DHL, DX, FedEx, and Evri.
• Working days are Monday to Friday only and exclude public holidays.
  If your order is delayed beyond 10 business days, please contact our customer service team at contact@lovaretea.uk
• We cannot be held responsible for delays caused by third parties, weather conditions, or peak seasonal demand.
• If your order is returned due to an incorrect address, failed delivery attempts, or non-collection, we are unable to refund shipping costs.

Return Policy

If you wish to return a product, you may do so within 14 days of the received date, provided the item is in its original, undamaged packaging and in a saleable condition.

How to Return

• Email our customer service team before returning any item to receive further instructions at contact@lovaretea.uk
• Returns are subject to a £5.95 return shipping fee, which will be deducted from your refund.
• Please keep your proof of postage to help us process your refund or replacement faster.
  

For further assistance or any questions, contact our customer service team before initiating a return at contact@lovaretea.uk